Refund policy

Return and Refund Policy
Last updated:November 30, 2020


If, for any reason, you are not completely satisfied with a purchase, we invite you to review our refunds and returns policy. This Return and Refund Policy was created using the Return and Refund Policy Generator.

The following terms and conditions apply to any products you have purchased from us.

Interpretation and Definitions
Interpretation
The words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions
For the purposes of this return and refund policy:

Company (referred to in this Agreement as"the Company","We","Us"or"Our") refers to Morale Riders, Kruisstraat 19A 8051MB.

Goods refer to the items offered for sale on the Service.

Orders signify a request from you to purchase goods from us.

Service refers to the website.

Website refers to Morale Riders, accessible from www.moraleriders.com

You means the person accessing or using the Service, or the company, or other legal entity on whose behalf that person accesses or uses the Service, as applicable.

Your cancellation rights for orders
You have the right to cancel your order within 14 days without giving any reason.

The deadline for canceling an Order is 14 days from the date on which you receive the Goods or on which a third party designated by you, who is not the carrier, takes possession of the delivered product.

To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By e-mail:info@moraleriders.com
We will reimburse you no later than 14 days from the day we receive the returned goods. We will use the same payment method that you used for the order and no fees will be charged for such refund.

Conditions for returns
In order for the goods to be eligible for return, you must ensure that:

The goods were purchased within the last 14 days.
The goods are in the original unopened packaging.

The following goods cannot be returned:
The delivery of goods made to your specifications or clearly personalized.
The delivery of Goods which by their nature are unsuitable for return, spoil quickly or whose expiration date has passed.
The delivery of Goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery.
The delivery of Goods which, by their nature, are inseparably mixed with other goods after delivery.
We reserve the right, in our sole discretion, to refuse returns of any goods that do not meet the above return conditions.

Only normal priced goods can be refunded. Unfortunately, goods for sale cannot be refunded. This exclusion may not apply to you if not permitted by applicable law.

Returning Goods
You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address:

Kruistraat 19A
8051 GD, Hattem

We cannot be held responsible for goods that are damaged or lost during the return shipment. That is why we recommend an insured and traceable postal service. We cannot issue refunds without actual receipt of the goods or proof of return delivery received.

Gifts
If the goods were marked as gifts when purchased and then shipped directly to you, you will receive a gift certificate for the value of your return. Once the returned product has been received, you will receive a gift voucher.

If the goods were not marked as a gift when purchased, or if the giver had the order shipped to himself for later delivery, we will send the refund to the giver.

Please contact us
If you have any questions about our returns and refunds policy, please contact us:

By e-mail:info@moraleriders.com